Shipping & Returns
The Wellness Lab is proud to serve wellness-conscious customers across the United States with reliable shipping and responsive customer support.
Whether it’s your first order or your tenth, we aim to ensure your package arrives safely and without delay.
Shipping Policy
We currently ship exclusively within the United States. All orders are processed from our facility at:
65 Ponds Edge Drive, Felton, DE, 19943, US
Orders are typically packed and dispatched promptly, and we strive to keep you updated every step of the way.
Once your order is shipped, you will receive a confirmation email with tracking information so you can follow your delivery right to your doorstep.
Shipping Details:
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Shipping charges are calculated at checkout based on your location and selected delivery method.
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In some cases, free shipping may apply to qualifying orders. Keep an eye out for promotions and seasonal offers.
- We are not responsible for delays caused by couriers, weather disruptions, or incorrect shipping details provided at checkout.
Returns
We stand behind the quality of our products, but we understand that occasionally, things happen.
If you believe you’ve received the wrong item or your order arrived damaged, please contact us immediately.
To initiate a return or discuss a concern, contact our customer service team at support@thewellnesslabs.store Be sure to include:
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Your order number
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Details of the issue
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Photos of the product that is damaged or defective
We handle each case personally to ensure a fair and efficient resolution.